Asset management software support


















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Property Management X Location. Emergency hour support is available via after hours voice mail paging system is also available for an additional fee. Although our normal Support is more cost effective for a majority of our customers, you may elect to be billed in advance or provide a credit card for hourly support. Hourly support does not include program or documentation updates. Hourly support is not available for emergency service.

In addition, hourly support will only be provided if you are using Bar Scan version 3. Any support balances will be pro-rated and applied to outstanding invoices. If, after the pro-rated amount is applied, a credit balance remains, it will be refunded to the customer within 60 days. To assure compliance with government regulations, Bar Scan, Inc. The Program consists of personal computer based software and software for one or more handheld computers.

The personal computer portion of the Program can only be used on a single computer or single local area network consisting of one server. A network is defined as any continuously connected group of computers on one cabling scheme without hardware or software bridges. You may physically transfer the Program from one computer to another provided that the Program is used on only one computer or Local Area Network at a time. The portion of the Program that resides in each of the handheld computers can only be used in one handheld computer at a time.

You may not distribute copies of the Program or documentation to third parties. You may not modify or translate the Program or related documentation without the prior written consent of Bar Scan, Inc. You may make one 1 copy of the personal computer based software solely for your back-up purposes. You must reproduce and include the copyright notice on the back-up copy. The Program and its related documentation are copyrighted. You may not copy the Program documentation.

This is a perpetual License effective until terminated. You may terminate it by destroying the Program, documentation and all copies thereof. This License will also terminate if you fail to comply with any term or condition of this Agreement and do not correct the term or condition to the satisfaction of Bar Scan, Inc. Upon such termination you shall destroy all copies of the Program and documentation therefore.

For a period of ninety 90 days after acceptance of this Agreement, if you notify Bar Scan, Inc. In general, errors which cannot be reproduced by Bar Scan, Inc. We shall promptly notify you if an error cannot be verified within a reasonable time.

Program error s which occur after 90 days shall be corrected at Bar Scan Inc. Within the first year of the date of installation, you are entitled to upgrades at no charge. After one year from date of installation, if you have purchased Bar Scan Annual Support, you are entitled to upgrades containing enhancements at no charge, otherwise, if you have not purchased Annual Support, you will have the option of purchasing enhancements at a cost determined at the time of release.

Any dispute relating to the interpretation or performance of this Agreement shall be resolved at the request of either party through binding arbitration.

Arbitration shall be conducted in Ventura County, California, in accordance with the then-existing rules of the American Arbitration Association. Judgment upon any award by the arbitrators may be entered by the state or federal court having jurisdiction thereof.

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Measure content performance. Develop and improve products. List of Partners vendors. In the digital age, businesses are having to manage and track more assets than ever before. With mobile devices flooding the workplace, increasingly complex cloud technologies, licensed-based software, and more frequent updates, the management and tracking of IT assets has become much more complicated. Also, more frequent employee turnover raises data security issues.

The cost of underutilized, mismanaged, or misplaced assets can put a severe dent in a company's bottom line.

For example, according to Deloitte, companies can end up spending twice as much as they need to on their software assets because they don't have an accurate picture of their software landscape. This is where asset management software comes in—to help businesses improve the visibility of their assets and effectively manage them to ensure their optimum utilization while reducing IT and software costs.

Asset management software AMS provides a holistic view of an asset's lifecycle—from its procurement and implementation through its renewal and disposal. While a business could use a simple spreadsheet to track its assets, using AMS allows it to analyze data specific to each asset, enabling it to make more informed decisions about managing its assets.

In this roundup, we reviewed 20 AMS programs, comparing such factors as price, configurability, special features, ease of implementation, remote capabilities, and user experience to arrive at the best in six different categories. With its mature toolkit and abundance of advanced features, including top-notch reporting, unique relationship maps, and support for both physical and virtual assets, ManageEngine AssetExplorer is our choice as the best overall asset management software.

ManageEngine AssetExplorer is a web-based solution packed full of tools and features to handle all aspects of asset management, including inventory management, software license administration, compliance review, and more.

With its mature technology, ease of setup, and reasonable price, ManageEngine AssetExplorer is our choice as the best overall asset management software. For businesses new to asset management, ManageEngine AssetExplorer's feature-rich toolset may seem a bit overwhelming. However, if you start with its day free trial, you can shorten the learning curve. The setup can appear incredibly daunting with the excessive number of tabs and drop-down menus. But ManageEngine AssetExplorer includes an excellent Quick Links feature to help you stay focused on the tasks you need to complete.

It also helps that the interface has a Windows look and feel. Adding devices can also seem daunting due to the sheer number of choices. But the Windows Agent Configuration simplifies the process when using installed Windows Agents on new devices.

ManageEngine AssetExplorer's mature technology shines through with its reporting capability. In addition to a few dozen pre-built reports, the system can export reports in multiple formats to include all past queries. You can also easily create completely customized reports. In addition to scheduling reports to run, they can be scheduled for email delivery to specific recipients.

A significant downside to ManageEngine AssetExplorer is the lack of a mobile application. While the program can be accessed on a mobile browser, its somewhat complicated user interface UI can make navigating on mobile devices more difficult. It's okay for more straightforward tasks, such as handling repair tickets and troubleshooting on the road. Its support for virtual hosts and virtual machines is also a rarity.

The only downside is there is no support if you're managing a lot of mobile devices, though there is support for voice-over-IP VOIP phones. We chose InvGate Assets as the best asset management software for small to medium-size businesses with limited IT staff because it checks all the boxes, including easy setup, ease of use, advanced reporting, and remote desktop, all at a reasonable price. InvGate Assets covers all the essential software and hardware bases for tracking assets and inventory and doing so with an easy installation and easy-to-use interface, making it our choice for the best asset management software for small to medium-size businesses.

Out of the box, InvGate Assets allows businesses to track their assets with features such as advanced reports, network discovery, remote desktop, change management, license management, software deployment, and software metering.

InvGate shortens the user learning curve with a straightforward and easy-to-follow UI. The navigation for getting reports is as simple as conducting a regular search and then exporting the data to Microsoft Excel. InvGate's alert system is easy to set up, and it quickly notifies users of any problems with assets. They also use a straightforward approach to getting assets into the system, with a simple agent install on any machine or device to be tracked. The price you pay for InvGate Assets depends on the number of nodes you want to support.

Nodes are only counted if an agent will be installed for the InvGate Assets application. Other access points, such as IP phones, printers, routers, and fax machines aren't included in the nodes count. They offer three plans—Insight, Service Desk, and Assets—but pricing is not readily available on their website.

To get a quote, you must request it by filling out a form and having the company contact you. InvGate support is ideal for businesses with limited IT staff that might need more handholding. Subscribers receive unlimited access to phone support and a web support portal that includes a self-service knowledge base.

Users have access to documentation and can request assistance with problem reporting throughout the license period. For businesses wanting more flexibility in tracking key data points, Ivanti IT Asset Management offers many pre-built reports, which can be further customized based on personal queries.

But the one that stands out for enterprises that want to quickly and explicitly highlight key data points is its reporting capability. With lots of pre-built reports available and the opportunity to build more queries, Ivanti IT Asset Management is our choice as the best custom reporting AMS.

Ivanti offers everything a business needs to accurately track and efficiently manage IT assets through their complete lifecycle, including asset discovery, financial management, software compliance, and license management. The setup uses a Windows-based interface, making it more intuitive for Windows users.

The wizard follows a straightforward path to get you to your initial network scan for assets, with steps along the way to learn configuration and administration. After the initial scan, you can install agents on those machines.

Although Ivanti can tap into both mobile and desktop workspaces, it does not offer a cloud-based service, which means a more involved installation with minimum hardware requirements. For businesses that can manage an on-site installation, the upside is a faster response time for asset discovery and report generation. As previously mentioned, the reports quickly return information, even after manipulating queries to see more data.



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