Visit our Microsoft Answers Feedback Forum and let us know what you think. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. When trying to update time, this comes up: "An error occurred getting the status of the last synchronization.
An unexpected network error occurred. We bought these computer used. We have 4 other computer with the same problem. The Time files are missing. Only when trying to update time. The computer clocks run fine and can be manually set, we just can't update the time using the automatic internet time update feature. Then, to adjust the computer clock by using the clock rate, W32tm. This algorithm varies depending on the version of Windows:.
MaxAllowedPhaseOffset is configurable in the registry. However, the registry parameter is measured in seconds instead of clock ticks. This command produces output that resembles the following. The output presents the poll interval in both clock ticks and in seconds. The equations use the value measured in seconds the value in parentheses.
The output presents the clock rate in seconds. To see the SystemClockRate value in clock ticks, use the following formula:. For example, if SystemClockRate is 0. For full descriptions of the configurable parameters and their default values, see Config entries later in this article.
The following examples show how to apply these calculations for Windows Server R2 and earlier versions. In this case, if you want to set the clock back slowly, you would also have to adjust the values of PhaseCorrectRate or UpdateInterval in the registry to make sure that the equation result is TRUE. The Windows Time service stores a number of configuration properties as registry entries. It stores configuration information that the policies define in the Windows registry, and then uses those registry entries to configure the registry entries specific to the Windows Time service.
As a result, the values defined by Group Policy overwrite any pre-existing values in the Windows Time service section of the registry. Some of the preset GPO settings differ from the corresponding default Windows Time service registry entries.
Windows loads these settings into the policy area of the registry under the following subkey:. Then Windows uses the policy settings to configure the related Windows Time service registry entries under the following subkey:. The following table lists the policies that you can configure for the Windows Time service, and the registry subkeys that those policies affect.
When you remove a Group Policy setting, Windows removes the corresponding entry from the policy area of the registry. This information is provided as a reference for use in troubleshooting and validation. Windows registry keys are used by W32Time to store critical information. Don't change these values. Modifications to the registry are not validated by the registry editor or by Windows before they are applied.
If the registry contains invalid values, Windows may experience unrecoverable errors. Some of the parameters in the registry are measured in clock ticks and some are measured in seconds. To convert the time from clock ticks to seconds, use these conversion factors:. Note Zero is not a valid value for the FrequencyCorrectRate registry entry. HoldPeriod All versions Controls the period of time for which spike detection is disabled in order to bring the local clock into synchronization quickly.
A spike is a time sample indicating that time is off a number of seconds, and is usually received after good time samples have been returned consistently. The default value on domain members is 5. The default value on stand-alone clients and servers is 5.
LargePhaseOffset All versions Specifies that a time offset greater than or equal to this value in 10 -7 seconds is considered a spike. A network disruption such as a large amount of traffic might cause a spike. A spike will be ignored unless it persists for a long period of time. The default value on domain members is The default value on stand-alone clients and servers is It contains reserved data that is used by the Windows operating system, and any changes to this setting can cause unpredictable results.
MaxAllowedPhaseOffset All versions Specifies the maximum offset in seconds for which W32Time attempts to adjust the computer clock by using the clock rate. When the offset exceeds this rate, W32Time sets the computer clock directly. The default value for domain members is The default value for stand-alone clients and servers is 1.
The default value for stand-alone clients and servers is MaxNegPhaseCorrection All versions Specifies the largest negative time correction, in seconds, that the service makes. If the service determines that a change larger than this is required, it logs an event instead. This value means that the service always corrects the time. The default value for domain controllers is , 48 hrs. The default value for stand-alone clients and servers is 54, 15 hrs. MaxPollInterval All versions Specifies the largest interval, in log2 seconds, allowed for the system polling interval.
Note that while a system must poll according to the scheduled interval, a provider can refuse to produce samples when requested to do so. The default value for domain controllers is MaxPosPhaseCorrection All versions Specifies the largest positive time correction in seconds that the service makes.
MinPollInterval All versions Specifies the smallest interval, in log base 2 seconds, allowed for the system polling interval. Note that while a system does not request samples more frequently than this, a provider can produce samples at times other than the scheduled interval. The default value for domain controllers is 6. PhaseCorrectRate All versions Controls the rate at which the phase error is corrected.
Specifying a small value corrects the phase error quickly, but might cause the clock to become unstable. If the value is too large, it takes a longer time to correct the phase error. The default value on domain members is 1. The default value on stand-alone clients and servers is 7. Note Zero is not a valid value for the PhaseCorrectRate registry entry.
PollAdjustFactor All versions Controls the decision to increase or decrease the poll interval for the system. The file w32tm. Windows failed to start - w32tm. How to Fix w32tm. Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred. In the search results, find and click System Restore. Follow the steps in the System Restore Wizard to choose a relevant restore point. Restore your computer to that backup image. If the Step 1 fails to resolve the w32tm.
You'll be prompted with a permission dialog box. In the box, click " YES ". You should have a black screen with a blinking cursor. SFC will begin scanning for w32tm. Follow any on-screen commands to complete the process. Please be aware that this scan might take a while, so please be patient while it is working. If this Step 2 fails as well, please proceed to the Step 3 below. In the Windows Update dialog box, click " Check for Updates " or similar button depending on your Windows version If updates are available for download, click " Install Updates ".
After the update is completed, restart your PC. Please follow the steps below to download and properly replace you file: Locate your Windows operating system version in the list of below "Download w32tm. Click the appropriate "Download Now" button and download your Windows file version. Download w32tm. Get answers from your peers along with millions of IT pros who visit Spiceworks.
Best Answer. Big Green Man This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Make sure w32tm.
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